Frequently Asked Questions

No need to panic. We are ready to assist, 24 hours a day. Just call 718-996-3650 for help with your car repair and insurance claim. We'll send a tow truck and guide you every step of the way.

No. You have the right to choose who examines, repairs, and inspects your automobile. Find out how to avoid manipulation by insurers and designated service providers.
All parts are covered by the part manufacturer’s warranty and all work is guaranteed for the life of the vehicle under the current owner. Enjoy complete peace of mind with a car that is restored to pre-collision condition.
Yes, our 24-hour pick up and towing service is ready when you need it, and we will gladly deliver your vehicle in our service area when work is completed.
Yes, free loaner cars are available when covered by the insurance policy.
Let us help you find out what problems need correction to avoid costly lease end penalties, and what you can leave alone. Our thorough inspection process and understanding of lease clauses can get you the best deal possible. See how we handle lease termination.
No. You have the right to choose who examines, repairs, and inspects your automobile. Find out how to avoid manipulation by insurers and designated service providers.